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4.1Speaking the Language of Business
Executives do not think in test cases, defect counts, or code coverage percentages. They think in risk, revenue, customer impact, and time-to-market. A QA engineer who can translate technical quality data into business language becomes an indispensable strategic partner. A QA engineer who cannot will be perceived as a cost center that "slows things down."
This is not about dumbing down your work. It is about reframing it in terms that connect to what leadership cares about.