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One-on-One Coaching Techniques
11.1🔒The Difference Between Mentoring and CoachingMentoring and coaching overlap but are not the same thing. Mentoring is a relationship where an experienced person guides a less…
11.2🔒The GROW ModelThe GROW model is the most widely used coaching framework. It works for any type of problem -- technical, career, interpersonal, or…
11.3🔒Coaching Through Difficult MomentsThe instinct is to give advice. Resist it. Instead, change the frame.
11.4🔒Q&AThe Art of Asking QuestionsCoaching is fundamentally about asking better questions. The quality of the questions determines the quality of the thinking.
11.5🔒Building a Coaching HabitCoaching should not be a special event. It should be a default communication style.
11.6🔒ExercisesBeginner: In your next three 1:1 meetings, use the GROW model to structure at least one coaching conversation. Write down the four steps…
11.7🔒Q&AResume phrasing- Integrated GROW model coaching into all weekly 1:1s across a team of 7, resulting in measurably higher self-reported problem-solving…
11.8🔒Q&ACover letter framingCoaching is the highest-leverage use of a leader's time because it multiplies the team's problem-solving capacity. Instead of answering…
11.9🔒Q&AInterview framing"I approach 1:1 coaching using the GROW model: I clarify the Goal, understand the Reality, explore Options together, and get a Will…
11.10🔒Q&AWhat not to say- "I just tell people what to do -- it is faster" -- faster in the moment, but creates dependency and caps the team's capacity at the…
11.11🔒Q&AQuestion 1Prompt: A QA engineer comes to you and says "I do not know how to test this microservices architecture -- it is too complex." Walk me…
11.12🔒Q&AQuestion 2Prompt: You are coaching a QA engineer who needs to hear a hard truth: their test automation code is of low quality -- poorly structured…
11.13🔒Q&AQuestion 3Prompt: How do you know when to coach (ask questions) versus when to mentor (give advice) versus when to direct (tell someone what to do)?…