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1.1From First Hire to Mature Organization
Building a QA team is not just about hiring testers. It is about designing an organization structure that fits your company's needs, hiring people whose skills complement each other, and evolving the team's maturity over time. Whether you are building from scratch or inheriting an existing team, the decisions you make about structure and composition will determine how effective your quality efforts are for years to come.
The three decisions that matter most are: where QA engineers sit in the org chart, how many you need, and what skills mix creates a high-performing team. Get these wrong, and no amount of individual talent will compensate.