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2.7Measuring Culture Change
Culture change is slow and hard to quantify. But you can track proxy metrics that indicate whether the culture is shifting.
| Metric | What It Indicates | Target Direction |
|---|---|---|
| Developer-written test coverage | Are developers taking ownership of testing? | Increasing |
| Bugs found in code review vs QA | Is defect detection shifting left? | More in review, fewer in QA |
| Escaped defects per release | Is overall quality improving? | Decreasing |
| Time QA spends on regression vs exploratory | Is automation freeing QA for higher-value work? | Less regression, more exploratory |
| Sprint velocity with quality gates | Can the team move fast without sacrificing quality? | Stable or increasing |
| QA satisfaction survey scores | Does the QA team feel valued and effective? | Increasing |
| Developer testing habit survey | Do developers see testing as part of their job? | Increasing agreement |