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2.10Hands-On Exercise
- Assess your organization on the culture spectrum (adversarial, tolerant, cooperative, integrated). What specific evidence supports your assessment?
- Calculate the cost of your most recent production incident using the formula above. Write a one-paragraph business case for the investment that would have prevented it.
- Design a Quality Champions program for your organization: who would you recruit, what would their responsibilities be, and how would you measure success?
- Identify one knowledge sharing session you could organize this month. Write the title, a 3-sentence description, and the target audience.
- If your QA-dev relationship has friction, identify the root cause from the table above and propose one specific action from the repair playbook.