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5.1Making Invisible QA Work Visible
QA work is inherently invisible when done well. Features ship smoothly, bugs do not reach production, regressions are caught before users see them. Nobody notices. In sprint reviews, this invisibility becomes a problem: if stakeholders do not see the QA effort, they do not value it, fund it, or protect it when headcount cuts come.
Sprint reviews are your opportunity to make quality work visible, demonstrate the value QA adds, and build organizational support for testing investment.