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6.8Hands-On Exercise
- Map your current cross-functional interactions: which roles do you work with regularly? Which are missing?
- Attend a meeting for a function you do not normally interact with (design review, support standup, DevOps planning). Note what you learn.
- Create a QA-PM handoff checklist for your team and propose it at the next refinement session
- Set up a shared channel between QA and support for customer-reported bugs if one does not exist
- Identify one "glue" moment from the last sprint where QA connected two functions that were not communicating. If you cannot find one, create the opportunity next sprint.