Modern QA2026Testing Voice Command Processing — tiles
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9.2Testing Voice Command Processing

NLU Layer Testing

# Testing voice command processing (the recognition part)
def test_voice_command_parsing():
    """Test that the NLU layer correctly parses voice commands."""
    test_cases = [
        {
            "transcript": "show me my orders from last week",
            "expected_intent": "view_orders",
            "expected_entities": {"time_range": "last_week"}
        },
        {
            "transcript": "cancel order number twelve thirty four",
            "transcript_variants": [
                "cancel order number 1234",
                "cancel order #1234",
            ],
            "expected_intent": "cancel_order",
            "expected_entities": {"order_id": "1234"}
        },
        {
            "transcript": "how much is shipping to new york",
            "expected_intent": "shipping_estimate",
            "expected_entities": {"destination": "new_york"}
        },
        {
            "transcript": "add two widgets to my cart",
            "transcript_variants": [
                "add 2 widgets to my cart",
                "at two widgets to my cart",  # Common misrecognition
            ],
            "expected_intent": "add_to_cart",
            "expected_entities": {"quantity": 2, "product": "widgets"}
        },
    ]

    for case in test_cases:
        # Test primary transcript
        result = parse_voice_command(case["transcript"])
        assert result.intent == case["expected_intent"], \
            f"Intent mismatch for '{case['transcript']}': expected {case['expected_intent']}, got {result.intent}"
        for key, value in case["expected_entities"].items():
            assert result.entities[key] == value

        # Test transcript variants (speech-to-text produces different outputs)
        for variant in case.get("transcript_variants", []):
            result = parse_voice_command(variant)
            assert result.intent == case["expected_intent"], \
                f"Variant '{variant}' produced wrong intent: {result.intent}"

Ambiguity and Error Handling

def test_ambiguous_voice_commands():
    """Test handling of ambiguous or incomplete commands."""
    ambiguous_cases = [
        {
            "transcript": "order",
            "expected": "clarification_needed",
            "description": "Too vague -- could be view, create, or cancel"
        },
        {
            "transcript": "cancel",
            "expected": "clarification_needed",
            "description": "Missing order ID"
        },
        {
            "transcript": "",
            "expected": "no_input",
            "description": "Empty transcript (silence)"
        },
        {
            "transcript": "asdfghjkl",
            "expected": "unrecognized",
            "description": "Nonsensical input"
        },
    ]

    for case in ambiguous_cases:
        result = parse_voice_command(case["transcript"])
        assert result.intent == case["expected"], \
            f"'{case['transcript']}' ({case['description']}): expected {case['expected']}, got {result.intent}"

def test_voice_command_confidence_threshold():
    """Commands below confidence threshold should trigger confirmation."""
    # Low confidence should prompt "Did you mean...?"
    result = parse_voice_command("cancel order maybe twelve thirty four ish")
    if result.confidence < 0.7:
        assert result.needs_confirmation is True

End-to-End Voice Flow Testing

def test_voice_to_action_flow(driver):
    """Test the complete voice command flow: mic -> speech -> action."""
    # Navigate to voice-enabled screen
    driver.find_element(AppiumBy.ACCESSIBILITY_ID, "voice-command-btn").click()

    # On emulators, inject pre-recorded audio
    driver.execute_script("mobile: shell", {
        "command": "am",
        "args": ["broadcast", "-a", "com.testapp.INJECT_AUDIO",
                 "--es", "audio_path", "/sdcard/test_audio/cancel_order.wav"]
    })

    # Verify the app processed the command
    confirmation = driver.find_element(AppiumBy.ACCESSIBILITY_ID, "voice-confirmation")
    assert "cancel" in confirmation.text.lower()
    assert "order" in confirmation.text.lower()