1.10Exercises

Write a bug report for a real issue you have encountered recently, using the template from this chapter. Include all fields: title, priority, severity, component, environment, steps to reproduce, expected vs actual, additional context, and at least one attachment.
Review five existing bug reports in your project. For each one, rate its quality on a scale of 1-5 and identify what is missing.
Explain the difference between priority and severity in your own words. Give one example of a high-priority, low-severity bug from your product.

Set up a daily triage process for your team. Write the agenda, assign a triage lead, and run it for one week. Document what worked and what did not.
Create a Jira bug ticket template that enforces required fields (steps to reproduce, expected vs actual, environment, severity).
Find five "Won't Fix" bugs in your backlog. For each one, verify that the decision is still correct given current product priorities.

Design a complete Jira workflow for bug tracking using the template in this chapter. Customize it for your team's specific needs (add or remove statuses, adjust conditions).
Implement the workflow in a Jira project and train your team on it. Document the transition rules and share them as a team wiki page.
Build an automated Slack notification that fires when a Critical bug is filed, including the bug title, priority, and a link to the ticket.